About Us

Last Updated: October 15, 2026

Welcome to Iotapostle, an independently operated online store offering Transformers and model toys for collectors and hobby enthusiasts.

Our website, https://www.iotapostle.com/, enables customers to browse available products, review product information, and place orders online.

Who We Are

Iotapostle is an independent online retail business based in Germany, serving customers in the United States and other supported destinations.We focus on Transformers and model toys for customers interested in collecting, displaying, and enjoying these products.

We aim to make product information, store policies, and contact details accessible so customers can review the relevant information before placing an order.

What We Offer

Our store offers Transformers and model toys. Product availability, specifications, descriptions, images, and available options may vary by item. Please refer to the relevant product page for the information applicable to each product.

Third-party brand names, trademarks, character names, and related references may appear on the website to identify or describe products. Their appearance does not, by itself, establish that Iotapostle is owned by, affiliated with, sponsored by, or officially endorsed by any relevant brand or rights holder.

Our Operating Information

Order Processing

Orders are generally processed within 1–3 business days. Processing may depend on payment confirmation and order verification. Additional time may be required if unexpected issues arise.

Shipping and Delivery

Our estimated shipping time is 6–9 business days after order processing. Delivery times are estimates rather than guarantees and may vary due to carrier operations, customs procedures, weather, public holidays, or other circumstances outside our reasonable control.

Shipping availability and any applicable shipping charges depend on the destination and the shipping arrangements available for the order. Please review our Shipping Policy and the shipping information displayed during checkout before completing your purchase.

Store Policies

We provide store policies to explain the terms that apply to purchases made through our website. These include our Shipping Policy, Return & Refund Policy, Payment Policy, Privacy Policy, and Terms of Service. We encourage customers to review the relevant policies before placing an order.

Customer Support

If you have questions about our products, orders, shipping, returns, refunds, or store policies, please contact us using the details below during our published customer support hours.

Store Name
Iotapostle

Website
https://www.iotapostle.com/

Email
hello@iotapostle.com

Phone
+49 7744 929277

Business and Return Address
Talstraße 61
Donaueschingen, 78166
Germany

Customer Support Hours
Monday–Friday: 9:00 AM–6:00 PM CT
Saturday–Sunday: Closed

For information about return eligibility and the return procedure, please review our Return & Refund Policy and contact us before sending an item back.